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Welcome to Park & Thorntree Surgeries Online

Here you will be able to access a wide variety of information about the services we offer including how to register with us.  

We pride ourselves on offering first class health care and as such, we are always happy to receive any comments or suggestions about what we are doing well and what we can do .

 Choose Well

  • Self-care: Very minor symptoms that can be treated with a well stocked medicine cabinet.
  • Pharmacy: Treatment and advice on common illnesses.
  • NHS 111: Advice and information about your health or where to access NHS services.
  • GP: Medical advice, examinations and prescriptions for persistent illness or injury.
  • A&E or 999: Symptoms of serious illness or injury, chest pain or severe bleeding.

 Vacancies

None at present.

Are You Our Patient? Then Get Involved!

We have an on-line Patient Group where patients recieve newsletters electronically and are encouraged to provide feedback on our services.   We would like to hear your views!

To join the group, please click here

CQC Report

We are pleased to report that both Park Surgery and Thorntree Surgery were both rated as 'GOOD' following our recent inspection by the Care Quality Commission.

You can view our reports by clicking the links below. You can see all CQC reports on their website.

Park Surgery CQC Report                Thorntree Surgery CQC Report

Complaints

 

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly and as amicably as possible.

Simply write to the Managing Partner and he will set all the necessary wheels in motion. Alternatively, request a complaints form from one of our Patient Advisors.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

 

 

****CANCELLING APPOINTMENTS - PLEASE ONLY USE THE TAB BELOW IF YOU ARE CANCELLING AT LEAST 24 HOURS BEFOREHAND.   PLEASE TELEPHONE TO CANCEL OTHERWISE.  THANK-YOU.****

 

Christmas Holidays opening times: Monday 25th December Closed Tuesday 26th December Closed  &  Monday 1st January 2018  Closed.  If you regularly order repeat prescriptions please make sure you order these by Wednesday 20th December

(Site updated 06/12/2017)
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