**** SCAM ALERT ****
We have been made aware that there is a scam doing the rounds when you are contacted re: a smear either over the phone or via a text message. We do not ask you to give details; if in doubt arrange a call back direct to the surgery. Do NOT give personal details over the phone
This week the focus is on Mental Health which can be affected by the current Pandemic. Do feel free to contact us if you are concerned or have any questions. Help is available. This link takes you to a wealth of resources dedicated to help during the Pandemic. Do Stay Alert.. Stay Well
We’ve been asking people to wear a mask when in our surgery for some weeks now. The government are now following so here’s some information you may find useful. Thank you to all our patients for their forbearance and fortitude during these times.
To help answer questions about Coronavirus and how we are dealing with it then please visit: parkfaq.co.uk
Use this to access answers to questions we are frequently asked.
We've included links to advice on specific medical conditions, information for the "Extremely Vulnerable" and other useful information related to the Coronavirus (COVID-19).
Lily's Rainbow (Dave's granddaughter, Security Team) cheering up the place
Please note this is to be used for issues that can wait 24 hours for a reply; anything URGENT contact us by telephone
Social Distancing/ Footfall reduction is key to reducing risk
PLEASE WEAR A MASK WHICH COVERS NOSE AND MOUTH IF ATTENDING A PRE-BOOKED APPOINTMENT
One patient = one appointment
If needs to be accompanied then only by ONE person
Baby with ONE parent only
NO prams/ car seats – to be left outside on landing or in the car
Adults / Elderly – one family member /carer
This measure is in place to reduce the risk of Coronavirus to all patients and all staff.
Please abide by it
Your cooperation is appreciated
Dr Rashpal Singh Cosmetics
The Blacksmiths Arms Swainby
for their kind donations of visors to protect our staff
WE ARE SOCIALLY DISTANCING ARE YOU?
PLEASE WEAR A MASK/ COVER NOSE AND MOUTH IF ATTENDING A PRE-BOOKED APPOINTMENT
Why we MUST keep our distance
Reception Area changes (temporary during Pandemic)
We’ve re-organised the reception area to further protect our patients and staff. Please read NEWS so you can help us to help and protect you and our staff at this difficult time.
We’ve re-organised the reception area to further protect our patients and staff.
The door is locked.
Please only come to the building if you have a pre-booked appointment. Do not come on speck. Our security staff are policing the downstairs and managing who is allowed in. Please follow their direction.
When you have passed this check then come upstairs without holding the handrail. Leave the lifts for the infirm and only use if necessary and only two in the lift at the same time.
*On arrival knock on the glass.
*Our staff will check your details before they do anything else.
*If you don’t have an appointment we’re sorry but you will need to phone us to discuss. Staff will not be able to open the door to you at this time for very obvious reasons.
*If you have an appointment you’ll be asked to stand back 2 metres away.
*Staff will signal they are opening the door. *Please remain 2 metres away until our staff have returned to their area.
*Come in, go to the toilets and wash your hands thoroughly for at least 20 seconds.
*Take a seat in the area indicated by staff. Always stay 2 metres from staff and any other patient. We aim not to have too many patients in at the same time.
*Once you’ve been attended to please wash your hands again and leave the building.
*Staff will direct you so that there is a 2 metre distance at all times.
We are only making essential face to face appointments after discussion with a member of our clinical team. I’m sure you all understand why. Your health and well-being and our staffs wellbeing is our priority. Help us to help you.
We thank you all for your help and doing all you can to reduce the risk to yourselves and our staff.
If we all abide by the rules STAY AT HOME * SOCIAL DISTANCING * WASH HANDS we would hope to be back to normal as soon as possible.
Naturally it goes without saying but I’ll say it:
If you are displaying symptoms suggestive of Coronavirus : temperature 37.8 or above or a new cough then do not go to a GP surgery, pharmacy or any hospital but get advice here:
Symptoms of Coronavirus
The flu campaign will start in September. If you are in one of the following “at risk groups” you will be eligible for a flu vaccine. Risk groups include:
- Patients aged 65 years and over
- Asthma patients on regular steroid inhalers or frequent short courses of oral steroids.
- Chronic Degenerative Neurological Disease or MS (Multiple Sclerosis)
- Childhood seasonal flu campaign
Changes to the way you order your repeat Prescription
Community pharmacies will no longer be able to order repeat medication for patients with effect from 2nd September 2019.
Every patient will have received a letter about this and a leaflet explaining what patients should do if they currently have their repeat medication ordered by a pharmacy.
Repeat prescriptions can be ordered online and we are encouraging patients to register for online services. Please pop into reception with some ID - a passport or driving licence, and we can get you registered. We are also moving patients to electronic Repeat Dispensing where appropriate.
Please don't panic about this change! Come in and order your repeat medication in the usual way or send in a request by post. If you are housebound or there are other medical needs which will make this difficult for you, then please contact us and ask to speak to our Prescribing Clerk who will be able to assist and advise you.
Making Changes to the your order repeat Prescription Leaflet
Park & Thorntree Surgeries are working to become Dementia Friendly
Did you know many people in their 70s are entitled to Free Shingles Vaccination on the NHS - more details can be found at www.shinglesaware.co.uk/tc
Extended access to a GP (Temporarily Suspended during Pandemic)
If you need to see or speak to a GP on a bank holiday, over the weekend or between the hours of 6pm and 8am Monday to Friday, then please ring NHS 111 who will help you to access our STAR - Local extended GP hours service. There are 4 hubs you can attend across Teesside. To learn more about our STAR service please access the following link.
You can now book an out of hours appointment directly by following the link below.
Want to stop smoking click on link below.