PATIENT SURVEYS

Have you clicked our 'Patient Survey' tab today?

ON-LINE APPOINTMENT BOOKING

We now have a live on-line appointment booking service - see the tab at the bottom of the Home page.

At present this is just available for Doctor appointments but we hope to have Nurse appointments added soon.

To use the system you need to obtain a 'User-Name' and 'Password'.   For security and confidentiality purposes you must call at the surgery with photographic identification to obtain these details. 

 

Appointments
Home Visits

Appointments

We now have an on-line booking facility for Doctor appointments.   Click the link above to resgister.

We offer Doctor and Nurse Appointments every morning and every afternoon, Monday to Friday, with  evening appointments available on Tuesdays & Thursdays.

We will offer you the choice of an appointment within 48 working hours or to book upto one week in advance for those who wish to plan ahead.   For more urgent problems we retain some appointments for 'Same-Day' booking.  

We have Emergency Care Practitioners available to attend to minor ailments.Their appointments are all 'Same-Day' appointments.

Missed Appointments

The practice currently experiences over 150 missed appointments each and every month.  This may mean that you are unable to see a clinician on the day that you wish to. In an attempt to try and resolve this, the practice has developed the following policy:

If a patient fails to attend 2 appointments within a twelve month period without informing the practice, we will write to the patient asking if there are any specific problems preventing the patient from letting the practice know why they were unable to attend.

If a patient fails to attend for a 3rd appointment within a twelve month period, the patient may be removed from the practice list and have to find an alternative GP practice.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website